Pilot Plumbing

The review set is extremely small at only 3 reviews spanning 2017–2019, making any conclusions highly tentative. Professionalism receives mixed signals: two reviews praise reliability, honesty, and helpfulness, while the detailed 1-star review describes a situation that implies poor workmanship and lack of accountability. Pricing is significantly dragged down by one detailed account of a job tha... Read more

The review set is extremely small at only 3 reviews spanning 2017–2019, making any conclusions highly tentative. Professionalism receives mixed signals: two reviews praise reliability, honesty, and helpfulness, while the detailed 1-star review describes a situation that implies poor workmanship and lack of accountability. Pricing is significantly dragged down by one detailed account of a job that ballooned from $350 to $2,300 for roughly 3 hours of work, with the reviewer explicitly stating they felt taken advantage of. Project completion is seriously impacted by the same review, which describes damage caused during the job — a dislodged air return duct leading to an estimated $5,660 in consequential damage — indicating a failure to complete work without causing harm. Experience is similarly mixed, with positive mentions of knowledgeability offset by the significant technical error that caused downstream HVAC damage. Read less