Orsack Plumbing

This single review describes a serious billing dispute in which the customer was charged twice ($560 total) for a $280 toilet repair, with no resolution after nearly two years. Professionalism scores very low due to the unresolved double-charge and failure to make good on the issue despite repeated attempts by the customer. Pricing scores extremely low because the customer effectively paid double ... Read more

This single review describes a serious billing dispute in which the customer was charged twice ($560 total) for a $280 toilet repair, with no resolution after nearly two years. Professionalism scores very low due to the unresolved double-charge and failure to make good on the issue despite repeated attempts by the customer. Pricing scores extremely low because the customer effectively paid double the agreed amount through what appears to be a fraudulent or negligent billing practice. Project completion receives a moderate score only because the physical toilet repair itself was described as a 'good job,' though the overall service experience was severely compromised. Experience receives a slightly higher score solely based on the brief mention that the repair work itself was completed adequately, but this is heavily caveated by the surrounding misconduct. Read less