My Guys Plumbing, Heating & Air Conditioning

The review corpus is heavily dominated by negative experiences, with roughly 20 of 30 reviews giving 1-star ratings. Professionalism suffers severely due to repeated complaints about technicians not returning calls, cancelling appointments, failing to show up within scheduled windows, rude office staff, and unresponsive follow-through after initial visits. Pricing is a major red flag, with numerou... Read more

The review corpus is heavily dominated by negative experiences, with roughly 20 of 30 reviews giving 1-star ratings. Professionalism suffers severely due to repeated complaints about technicians not returning calls, cancelling appointments, failing to show up within scheduled windows, rude office staff, and unresponsive follow-through after initial visits. Pricing is a major red flag, with numerous reviewers explicitly citing inflated quotes, upselling tactics, and charges that were dramatically higher than competitors — sometimes double or more. Project completion is critically low, with multiple accounts of jobs left unfinished, recurring problems after repair, ignored callbacks, and work that had to be redone by other companies. Experience scores marginally higher due to a handful of positive reviews praising knowledgeable and skilled technicians, but is heavily offset by accounts of incorrect diagnoses, improper installations, code violations, and problems that customers ultimately fixed themselves for a fraction of the quoted cost. Read less