Ed Phillips Plumbing

Ed Phillips Plumbing shows significant inconsistency across all dimensions. While professionalism scores reasonably well (72.5) with many positive mentions of courteous, punctual technicians, this is heavily offset by serious project completion failures (65.0), including multiple instances of incomplete repairs requiring 3-6 return visits, jobs abandoned mid-work, and leaks that persist or worsen ... Read more

Ed Phillips Plumbing shows significant inconsistency across all dimensions. While professionalism scores reasonably well (72.5) with many positive mentions of courteous, punctual technicians, this is heavily offset by serious project completion failures (65.0), including multiple instances of incomplete repairs requiring 3-6 return visits, jobs abandoned mid-work, and leaks that persist or worsen after service. Pricing is a major concern (58.0), with numerous complaints about undisclosed service charges, inflated bills with phantom line items, and charges for work not performed or mistakes made by technicians. Experience ratings (76.0) are mixed—some reviews praise skilled problem-solving, while others describe incompetent work (e.g., toilet fill valve installed incorrectly, gas line repairs that created more leaks). The company's responsiveness and initial professionalism often contrast sharply with poor follow-through, billing disputes, and unresponsive management. Read less