Dwm Plumbing

DWM Plumbing shows mixed performance across dimensions. Professionalism is undermined by serious communication failures (unresponsive answering service, work started without cost disclosure, property damage without accountability), though field crews are described as friendly and professional. Pricing raises significant concerns with documented warranty misrepresentation and lack of itemized invoi... Read more

DWM Plumbing shows mixed performance across dimensions. Professionalism is undermined by serious communication failures (unresponsive answering service, work started without cost disclosure, property damage without accountability), though field crews are described as friendly and professional. Pricing raises significant concerns with documented warranty misrepresentation and lack of itemized invoices, though some customers report fair rates. Project completion is generally strong with timely service and durable repairs, but one incident involved undisclosed property damage. Technical skill appears solid based on quality workmanship reports. The company's overall score is dragged down by critical trust issues around transparency and accountability. Read less