Overview of Company Customer Sentiment Analysis in May
The single review available is a detailed 1-star account from 2024 describing work performed in 2016 on a two-bathroom remodel. The reviewer explicitly cites poor craftsmanship including uneven and misaligned tile work, improper drainage causing water pooling, and dismissive communication when concerns were raised. Project completion is scored very low because the finished work was so defective it... Read more
The single review available is a detailed 1-star account from 2024 describing work performed in 2016 on a two-bathroom remodel. The reviewer explicitly cites poor craftsmanship including uneven and misaligned tile work, improper drainage causing water pooling, and dismissive communication when concerns were raised. Project completion is scored very low because the finished work was so defective it is now preventing the homeowner from selling the property, indicating the job was not delivered to any acceptable standard. Experience scores are similarly very low given the described failures in both tiling technique and basic plumbing/drainage principles. Professionalism scores near the floor due to the contractor's reportedly dismissive and defensive attitude when confronted with legitimate complaints. Pricing data was entirely absent from the review and cannot be scored. Read less