Etc Plumbing

ETC Plumbing shows significant inconsistency across reviews spanning 2007–2017. Professionalism is moderately strong, with praise for responsiveness and attitude (Jason specifically noted as reliable and punctual), but severely undermined by documented failures to return calls and honor callbacks. Project completion is the weakest dimension: multiple reviews cite incomplete work (missing drain m... Read more

ETC Plumbing shows significant inconsistency across reviews spanning 2007–2017. Professionalism is moderately strong, with praise for responsiveness and attitude (Jason specifically noted as reliable and punctual), but severely undermined by documented failures to return calls and honor callbacks. Project completion is the weakest dimension: multiple reviews cite incomplete work (missing drain mechanisms on water heaters), refusal to correct errors, and billing disputes suggesting padded charges. Pricing emerges as a major concern, with explicit complaints about inflated labor hours, excessive equipment fees ($100 camera charge), and double-billing for visits that should have been consolidated. Experience shows mixed results—long-term customers report satisfaction with initial installations, but recent service quality and problem-solving have deteriorated. Read less