ATX Plumbing Company

This contractor has a deeply polarized review profile. Two positive reviews praise Chris as friendly, knowledgeable, responsive, and honest with pricing, while two negative reviews describe serious failures including rudeness, incompetence, and — most critically — a refusal to return and fix an improperly installed tankless water heater. The project completion dimension is heavily dragged down... Read more

This contractor has a deeply polarized review profile. Two positive reviews praise Chris as friendly, knowledgeable, responsive, and honest with pricing, while two negative reviews describe serious failures including rudeness, incompetence, and — most critically — a refusal to return and fix an improperly installed tankless water heater. The project completion dimension is heavily dragged down by the 2015 review detailing a confirmed improper installation (flagged by the manufacturer), abandoned warranty work, and four months without hot water. Professionalism scores are similarly split, with positive reviewers citing warmth and humor but negative reviewers citing outright hostility and refusal to honor commitments. Pricing receives a modest score because one reviewer explicitly praised honest, no-hidden-fee billing, while another accused the contractor of charging maximum prices for minimum quality. Read less