Du-West Foundation Repair

Du-West demonstrates strong professionalism with consistent punctuality, communication, and courteous staff across 89 mentions. Technical expertise and workmanship quality are well-documented across 58 mentions, with many customers praising thorough evaluations and skilled crews. However, project completion reliability is mixed (72 mentions): while many jobs finish on schedule with good cleanup, s... Read more

Du-West demonstrates strong professionalism with consistent punctuality, communication, and courteous staff across 89 mentions. Technical expertise and workmanship quality are well-documented across 58 mentions, with many customers praising thorough evaluations and skilled crews. However, project completion reliability is mixed (72 mentions): while many jobs finish on schedule with good cleanup, significant concerns emerge around warranty honoring, follow-up callbacks, and landscaping restoration. Pricing is a notable weakness (18 mentions), with customers frequently citing costs as higher than competitors, hidden fees, and concerns about upselling. The company shows honest assessment practices but struggles with post-sale service consistency. Read less