Nu Flow DFW

The single review analyzed is a detailed 1-star complaint describing multiple serious failures across all four dimensions. The reviewer alleges deceptive sales practices, inflated measurements on the estimate, failure to access the correct pipes, refusal to issue a corrected estimate or refund, and a contradiction between verbal assurances and written disclaimers. Professionalism was rated extreme... Read more

The single review analyzed is a detailed 1-star complaint describing multiple serious failures across all four dimensions. The reviewer alleges deceptive sales practices, inflated measurements on the estimate, failure to access the correct pipes, refusal to issue a corrected estimate or refund, and a contradiction between verbal assurances and written disclaimers. Professionalism was rated extremely low due to alleged dishonesty, poor communication, and failure to follow through on requests. Pricing was flagged as potentially deceptive, with the reviewer questioning cost parity between relining and full pipe replacement and noting the inclusion of unwanted line items. Project completion scored near the bottom as the crew reportedly never accessed the correct pipes and the job was effectively abandoned. Experience was also rated very low given the reviewer's assertion that another crew completed the relevant inspection effortlessly the very next day. Read less