Glg Plumbing

GLG Plumbing shows highly inconsistent performance across reviews spanning nearly two decades. Professionalism is severely compromised by documented instances of rudeness, aggression, refusal to identify staff, and failure to honor appointment windows—though some technicians (Kevin, owner's brother) demonstrated courtesy and responsiveness. Project completion is the weakest dimension, with multi... Read more

GLG Plumbing shows highly inconsistent performance across reviews spanning nearly two decades. Professionalism is severely compromised by documented instances of rudeness, aggression, refusal to identify staff, and failure to honor appointment windows—though some technicians (Kevin, owner's brother) demonstrated courtesy and responsiveness. Project completion is the weakest dimension, with multiple reports of incomplete work, defects in new construction (backed-up toilets, improper drain slopes, missing expansion tanks), and warranty denial on failed installations. Pricing appears fair and transparent when mentioned, with customers noting reasonable quotes compared to competitors. Technical skill varies dramatically: some reviews praise knowledgeable, efficient work, while others document poor installation quality requiring city inspector intervention and multiple callbacks. The company's age (reviews from 2004–2022) and inconsistency suggest possible management or staffing instability. Read less