Overview of Company Customer Sentiment Analysis in May
This contractor exhibits severe and consistent failures across all dimensions. Four of seven reviews document non-responsive behavior, abandoned projects, failure to deliver promised services, and non-refunded payments totaling over $16,000. Two positive reviews from 2018 praise promptness and courtesy, but are heavily outweighed by detailed accounts of fraud-like patterns including multiple busin... Read more
This contractor exhibits severe and consistent failures across all dimensions. Four of seven reviews document non-responsive behavior, abandoned projects, failure to deliver promised services, and non-refunded payments totaling over $16,000. Two positive reviews from 2018 praise promptness and courtesy, but are heavily outweighed by detailed accounts of fraud-like patterns including multiple business name changes, similar complaints across platforms, and deliberate non-communication. The contractor's professionalism score is dragged down by documented instances of ignoring calls/texts, broken promises on delivery dates, and selective responsiveness. Project completion is critically compromised by incomplete work, abandoned jobs mid-project, and refusal to honor refund requests. While two reviews mention fair pricing and quick initial response, these are contradicted by evidence of overcharging for unperformed services. Read less