Premium Plumbing

Premium Plumbing & Drain receives overwhelmingly positive feedback across all four dimensions, with professionalism being the most frequently cited strength — technicians are repeatedly described as punctual, courteous, respectful, and communicative. Project completion scores are strong but are modestly penalized by three notable negative reviews: one customer reported a no-show after a 3-hour w... Read more

Premium Plumbing & Drain receives overwhelmingly positive feedback across all four dimensions, with professionalism being the most frequently cited strength — technicians are repeatedly described as punctual, courteous, respectful, and communicative. Project completion scores are strong but are modestly penalized by three notable negative reviews: one customer reported a no-show after a 3-hour wait, one reported a technician canceling same-day via message with no follow-up, and one reported never receiving a promised callback after requesting service. Pricing feedback is generally positive, with multiple reviewers calling costs fair, reasonable, or competitive, though one 3-star review flagged sticker shock and pricing double that of other estimates, which tempers the pricing score. Experience scores are high, with multiple reviewers specifically praising technical knowledge, clean workmanship, problem-solving ability, and thoroughness across a wide range of jobs including water heater installs, sewer line repairs, and leak diagnostics. Read less