Mr. Rooter Plumbing of Beaumont

The majority of reviews praise individual technicians — particularly Jonathan Moore, Brandon, Cullen, and Jeryco — for professionalism, friendliness, and technical competence, driving solid scores across all four dimensions. However, there are multiple serious negative reviews describing no-shows, broken promises, rude behavior, and at least one instance of a failed repair that leaked again wi... Read more

The majority of reviews praise individual technicians — particularly Jonathan Moore, Brandon, Cullen, and Jeryco — for professionalism, friendliness, and technical competence, driving solid scores across all four dimensions. However, there are multiple serious negative reviews describing no-shows, broken promises, rude behavior, and at least one instance of a failed repair that leaked again within months, which meaningfully suppresses scores in professionalism and project completion. Pricing is a mixed picture: several reviewers praised affordability and discounts, while others explicitly called out overpricing and one reviewer paid $300 for work that was ultimately done by their husband with a $30 tool. The cluster of reviews all dated exactly '2024-06-09' raises a fake review flag, as this is statistically improbable and many of those reviews share generic praise patterns, which reduces confidence in the upper end of the score range. Read less