Mid-County Plumbing

Mid-County Plumbing receives strong praise across most dimensions from the majority of reviewers, with multiple customers highlighting professionalism, friendliness, technical competence, and fair pricing. However, one detailed and credible 1-star review from December 2023 raises serious concerns about disorganization, poor communication, slow responsiveness, and a pattern of nickel-and-diming cus... Read more

Mid-County Plumbing receives strong praise across most dimensions from the majority of reviewers, with multiple customers highlighting professionalism, friendliness, technical competence, and fair pricing. However, one detailed and credible 1-star review from December 2023 raises serious concerns about disorganization, poor communication, slow responsiveness, and a pattern of nickel-and-diming customers beyond the written estimate. This negative review is the most recent in the dataset and carries elevated weight under recency rules, meaningfully pulling scores down. Pricing scores are tempered by the negative reviewer's complaints about hidden charges, even though several other reviewers praised value. Project completion scores reflect generally positive outcomes but are moderated by the 1-star reviewer's experience with follow-through and communication failures. Read less