Mello Plumbing

Professionalism is the most-mentioned dimension and is severely damaged by multiple explicit accounts of rude, combative, and dismissive behavior from both plumbers and the owner, including a reviewer being hung up on and threatened. Pricing receives mixed signals — two reviewers praised fair or reasonable rates while one explicitly described price gouging and deceptive billing practices, pullin... Read more

Professionalism is the most-mentioned dimension and is severely damaged by multiple explicit accounts of rude, combative, and dismissive behavior from both plumbers and the owner, including a reviewer being hung up on and threatened. Pricing receives mixed signals — two reviewers praised fair or reasonable rates while one explicitly described price gouging and deceptive billing practices, pulling the score down significantly. Project completion is a serious concern, with one detailed review describing broken promises, no-shows, and an abandoned repair that left renters without water, though one older review noted the job was completed promptly. Experience scores modestly higher, as a couple of reviewers noted competent and thorough work, but the sample is small and older. The overall WW Score reflects a contractor with a deeply inconsistent track record, particularly around customer treatment and follow-through. Read less