Hansen Plumbing

Hansen Plumbing shows mixed performance across all dimensions. Professionalism is the strongest area (76.5), with many reviews praising punctuality, politeness, and communication from technicians like Larry, Tim, and Skylar. However, significant concerns emerge in project completion (70.0), with multiple reports of incomplete repairs, leaks after installation, and damage to property not disclosed ... Read more

Hansen Plumbing shows mixed performance across all dimensions. Professionalism is the strongest area (76.5), with many reviews praising punctuality, politeness, and communication from technicians like Larry, Tim, and Skylar. However, significant concerns emerge in project completion (70.0), with multiple reports of incomplete repairs, leaks after installation, and damage to property not disclosed to customers. Pricing receives a moderate score (68.0) with complaints about high costs and one instance of warranty non-transfer. Experience is adequate (75.0) but undermined by quality control issues, including improper installations and insufficient diagnostics. The company appears to have experienced service degradation over time, with older reviews (2019-2024) generally more positive than recent ones (2025), suggesting operational challenges as the business has scaled. Read less