AquaDuck Plumbing

This contractor has a deeply polarized review profile, with enthusiastic praise from some customers and severe complaints from others. Professionalism is the most contested dimension: multiple reviewers explicitly describe rude office staff, unprofessional conduct, and sending unlicensed apprentices to perform work requiring a licensed plumber, while other reviewers describe polite, masked, and re... Read more

This contractor has a deeply polarized review profile, with enthusiastic praise from some customers and severe complaints from others. Professionalism is the most contested dimension: multiple reviewers explicitly describe rude office staff, unprofessional conduct, and sending unlicensed apprentices to perform work requiring a licensed plumber, while other reviewers describe polite, masked, and responsive technicians. Pricing is a significant concern, with at least three reviews calling out excessive or unfair charges — including a $400 quote for a $20 part — though two reviews describe pricing as fair or reasonable. Project completion is seriously undermined by two reviews (which appear to be related or duplicate accounts) describing flooded homes, work that had to be redone by another plumber, and refusal to issue refunds. Positive reviews highlight fast response times and effective repairs, but the volume and specificity of negative feedback prevents a higher score. Read less