Ace Air Conditioning & Plumbing

Both reviews are negative and paint a concerning picture across multiple dimensions. The first reviewer describes years of misdiagnosis, paying diagnostic fees for incorrect findings, and significant price concerns including what they characterize as price gouging on equipment. The second reviewer describes a failed inspection that missed or misrepresented serious AC issues, leading to a complete ... Read more

Both reviews are negative and paint a concerning picture across multiple dimensions. The first reviewer describes years of misdiagnosis, paying diagnostic fees for incorrect findings, and significant price concerns including what they characterize as price gouging on equipment. The second reviewer describes a failed inspection that missed or misrepresented serious AC issues, leading to a complete unit shutdown shortly after moving in. Professionalism is called into question in both reviews — the first through repeated unhelpful technician visits, and the second through a dismissive office response. Project completion and experience scores are heavily penalized due to explicit accounts of incomplete or incorrect work. With only two reviews, all scores carry very limited confidence and should not be treated as definitive. Read less