Big State Plumbing

Big State Plumbing has a large volume of positive reviews praising individual technicians — particularly Wesley, Alfred, Jacob, and others — for friendliness, punctuality, and professionalism. However, the score is meaningfully dragged down by a cluster of serious negative reviews describing abandoned jobs, no-shows, rude office staff, and at least one multi-month incomplete commercial project... Read more

Big State Plumbing has a large volume of positive reviews praising individual technicians — particularly Wesley, Alfred, Jacob, and others — for friendliness, punctuality, and professionalism. However, the score is meaningfully dragged down by a cluster of serious negative reviews describing abandoned jobs, no-shows, rude office staff, and at least one multi-month incomplete commercial project. Pricing received mixed signals: several reviewers praised affordability and transparency, while others flagged a $1,500 toilet replacement, a $350 flush quote, and a $49 estimate fee as excessive or deceptive. Project completion is the most concerning dimension, with multiple reviews describing work that was started and never finished, technicians who disappeared, and a warranty dispute involving a recurring leak. Experience scores moderately well based on positive technical feedback, but is tempered by at least two reviews where a second plumber fixed in minutes what Big State could not or would not resolve. Read less