Steve’s Plumbing Repair

Steve's Plumbing shows a mixed reputation with significant polarization in customer experiences. While technical competence and workmanship are generally praised (78/100), the company struggles substantially with pricing transparency and fairness (58/100), with numerous complaints about overcharges, hidden fees, and inflated estimates. Professionalism is inconsistent (72/100)—some technicians ar... Read more

Steve's Plumbing shows a mixed reputation with significant polarization in customer experiences. While technical competence and workmanship are generally praised (78/100), the company struggles substantially with pricing transparency and fairness (58/100), with numerous complaints about overcharges, hidden fees, and inflated estimates. Professionalism is inconsistent (72/100)—some technicians are described as courteous and knowledgeable, while others are reported as rude or dismissive. Project completion reliability (71/100) is hampered by communication breakdowns, delayed callbacks, and unfinished work. The company's handling of billing disputes and customer service recovery is particularly problematic, with multiple reports of aggressive collection practices and owner unresponsiveness to legitimate complaints. Read less