San Marcos Plumbing

Apache Plumbing demonstrates solid professionalism with strong punctuality and communication (32 mentions), supported by multiple positive references to staff responsiveness and friendly demeanor. However, significant pricing concerns emerge from 12 mentions, including major disputes over water heater quotes ($550 vs $2,200), water softener installations ($1,800+), and general overcharging complai... Read more

Apache Plumbing demonstrates solid professionalism with strong punctuality and communication (32 mentions), supported by multiple positive references to staff responsiveness and friendly demeanor. However, significant pricing concerns emerge from 12 mentions, including major disputes over water heater quotes ($550 vs $2,200), water softener installations ($1,800+), and general overcharging complaints that substantially lower this dimension. Project completion shows mixed results (18 mentions): while many jobs are completed promptly and thoroughly, several reviews document incomplete work requiring multiple visits, abandoned jobs mid-service, and failure to follow through on callbacks. Technical experience is strong (15 mentions) with consistent praise for skilled technicians like Abdul, Zach, and Ethan who demonstrate problem-solving ability. The overall score is tempered by recency bias—most negative reviews cluster in 2017–2020, while recent 2024–2025 reviews are predominantly positive, suggesting possible service improvements or review selection bias. Read less