Plumb & Order

Plumb & Order earns strong scores across all four dimensions, driven by a large and detailed review base spanning 2020–2024. Professionalism is the most frequently cited strength, with dozens of reviewers praising punctuality, communication (including dispatch texts and live tracking), courteous technicians, and protective practices like shoe coverings. Project completion scores well overall, wi... Read more

Plumb & Order earns strong scores across all four dimensions, driven by a large and detailed review base spanning 2020–2024. Professionalism is the most frequently cited strength, with dozens of reviewers praising punctuality, communication (including dispatch texts and live tracking), courteous technicians, and protective practices like shoe coverings. Project completion scores well overall, with the vast majority of jobs described as completed same-day or within the promised timeframe, though a small number of reviews note a misdiagnosis, an unnecessary service call charge, and one instance of a technician altering settings without restoring them. Pricing is generally praised as fair and competitive — several reviewers explicitly noted Plumb & Order came in significantly cheaper than competitors — but a handful of reviews flag charges as expensive or describe a disputed $195 service fee, which tempers the pricing score. Experience scores are consistently high, with reviewers frequently citing quick and accurate diagnosis, skilled workmanship on complex jobs (slab leaks, attic water heaters, old-home plumbing), and technicians who educate customers rather than upsell unnecessarily. Read less