Pfriendly Plumbing

Chad Taylor and Pfriendly Plumbing earn strong marks across all four dimensions, with the majority of reviewers praising his punctuality, friendly communication, and transparent approach to explaining repairs. Pricing is a consistent highlight — multiple reviewers explicitly noted his rates as reasonable or well below competitor quotes, including one case where he saved a customer from an unnece... Read more

Chad Taylor and Pfriendly Plumbing earn strong marks across all four dimensions, with the majority of reviewers praising his punctuality, friendly communication, and transparent approach to explaining repairs. Pricing is a consistent highlight — multiple reviewers explicitly noted his rates as reasonable or well below competitor quotes, including one case where he saved a customer from an unnecessary $2,500 water heater replacement. Project completion scores are solid but are modestly penalized by one notable negative pattern: a 3-star reviewer reported being unable to reach Chad for four weeks after a repair that failed within two months, raising a legitimate follow-through concern. The 1-star review about a miscommunication and refusal to accept new customers also introduces a minor flag around responsiveness and customer handling. Overall, the body of evidence paints a picture of a skilled, trustworthy local plumber with a strong track record, tempered by isolated but real concerns about post-service follow-up. Read less