Neighborhood Plumbing and Drain

Neighborhood Plumbing earns strong marks for professionalism, with dozens of reviews praising courteous, timely, and communicative technicians — particularly Austin, Robert, Alan, and Eric. Project completion is generally solid, with most jobs described as finished correctly and on time, though a meaningful cluster of negative reviews documents failed repairs, return visits for unresolved issues... Read more

Neighborhood Plumbing earns strong marks for professionalism, with dozens of reviews praising courteous, timely, and communicative technicians — particularly Austin, Robert, Alan, and Eric. Project completion is generally solid, with most jobs described as finished correctly and on time, though a meaningful cluster of negative reviews documents failed repairs, return visits for unresolved issues, and at least one case of a plumber damaging a toilet bowl and failing to follow up on the complaint. Pricing is the weakest dimension: while many reviewers call rates fair or reasonable, several explicitly describe feeling overcharged — including a $185 charge for 10 minutes of work, a $500 charge for connecting a refrigerator hose, and a pattern of escalating estimates on tankless water heater repairs that ultimately required a competitor to resolve. Experience scores moderately well overall but is dragged down by documented failures on tankless water heater diagnostics and at least two cases where a second plumber was needed to correctly identify or fix the problem. Read less