L&M Plumbing and Remodeling

L&M Plumbing receives a critically low WW Score of 32.8, driven by overwhelmingly negative feedback across all dimensions. Nine of ten reviews are 1-star ratings documenting severe professionalism failures including dishonesty, bullying behavior, unresponsiveness to customer concerns, and poor communication. Project completion is severely compromised, with multiple reviews detailing incomplete wor... Read more

L&M Plumbing receives a critically low WW Score of 32.8, driven by overwhelmingly negative feedback across all dimensions. Nine of ten reviews are 1-star ratings documenting severe professionalism failures including dishonesty, bullying behavior, unresponsiveness to customer concerns, and poor communication. Project completion is severely compromised, with multiple reviews detailing incomplete work, abandoned tasks, failure to meet timelines (projects extending 6+ months beyond estimates), and refusal to honor contracts. Pricing practices are flagged as deceptive, with undisclosed add-ons, pressure tactics, and attempts to extract additional payments mid-project. Technical quality is consistently poor, with substandard workmanship, code violations, and work requiring complete redo by other contractors. Only 2 of 10 reviews are positive (5-star), both from 2011-2013, while 8 negative reviews span 2012-2017, indicating persistent systemic issues. Read less