Jessi’s Plumbers

Jessi's Plumbers demonstrates strong technical expertise and generally professional service, with many customers praising responsiveness, friendliness, and quality workmanship. However, the company shows significant inconsistency: while 14 reviews are highly positive (5-star, detailed praise), three recent negative reviews (2022, 2020, 2019) cite serious concerns about pricing transparency, overch... Read more

Jessi's Plumbers demonstrates strong technical expertise and generally professional service, with many customers praising responsiveness, friendliness, and quality workmanship. However, the company shows significant inconsistency: while 14 reviews are highly positive (5-star, detailed praise), three recent negative reviews (2022, 2020, 2019) cite serious concerns about pricing transparency, overcharging, communication failures, and ghosting appointments. The pricing dimension is particularly problematic, with explicit complaints about charges 2-3x higher than competitors for minimal work, discrepancies between quoted and final bills, and lack of upfront transparency. The company appears to have experienced a decline in service quality and professionalism over time, with older reviews (2017-2019) more consistently positive than recent ones (2022-2023). Read less