Crow’s Plumbing Service

Crow's Plumbing (operating also under the Local Plumbing Service brand historically) earns strong marks for responsiveness and same-day service, with dozens of reviewers praising prompt arrivals, friendly technicians, and thorough communication. However, professionalism is meaningfully dragged down by a recurring pattern of missed appointments, no-shows, and failure to return calls or texts — a ... Read more

Crow's Plumbing (operating also under the Local Plumbing Service brand historically) earns strong marks for responsiveness and same-day service, with dozens of reviewers praising prompt arrivals, friendly technicians, and thorough communication. However, professionalism is meaningfully dragged down by a recurring pattern of missed appointments, no-shows, and failure to return calls or texts — a serious and repeated complaint across multiple dated reviews spanning 2013 through 2024. Pricing is the weakest dimension: multiple reviewers explicitly called out grossly inflated quotes (one citing $630 for 30 minutes of diagnostics with no repair, another noting 111% markup over a competitor, and another flagging estimates always starting above $5,000), though a comparable number praised fair or reasonable pricing, creating a polarized picture. Project completion scores moderately well — most jobs described were finished — but several reviews document abandoned visits, rescheduled appointments without notice, and at least one case of damage caused and not remedied. Experience scores reasonably well overall, with many reviewers praising skilled diagnostics and knowledgeable technicians, though a few reviews cite incorrect diagnoses or subpar workmanship. Read less