Cold is on the Right Plumbing

Cold is on the Right demonstrates strong overall performance with a WW Score of 82.1, driven primarily by exceptional professionalism (87.5) and solid project completion (85.0). The company excels at punctuality, communication, technical expertise, and follow-through on jobs. However, pricing emerges as a notable weakness (71.0), with multiple customers reporting overcharges, inflated quotes, and ... Read more

Cold is on the Right demonstrates strong overall performance with a WW Score of 82.1, driven primarily by exceptional professionalism (87.5) and solid project completion (85.0). The company excels at punctuality, communication, technical expertise, and follow-through on jobs. However, pricing emerges as a notable weakness (71.0), with multiple customers reporting overcharges, inflated quotes, and aggressive upselling tactics. While the majority of reviews are highly positive, the pricing concerns and several documented instances of misdiagnosis or unnecessary repairs create meaningful friction that prevents a higher score. Read less