Christianson Air Conditioning & Plumbing

Christianson AC & Plumbing shows mixed performance across all dimensions. While technicians frequently demonstrate strong technical knowledge and professionalism (72.5), the company struggles significantly with pricing transparency and fairness (62.0), with numerous complaints about unexpected charges, diagnostic fees, and overpricing. Project completion reliability is concerning (68.5), with mult... Read more

Christianson AC & Plumbing shows mixed performance across all dimensions. While technicians frequently demonstrate strong technical knowledge and professionalism (72.5), the company struggles significantly with pricing transparency and fairness (62.0), with numerous complaints about unexpected charges, diagnostic fees, and overpricing. Project completion reliability is concerning (68.5), with multiple reports of incomplete work, no-shows, poor follow-through, and communication failures. Experience quality is solid (75.0) when technicians are engaged, but inconsistency across the workforce is evident. The company's responsiveness and accountability issues appear systemic, particularly regarding callbacks and manager follow-up. Read less