Chabert Plumbing

Chabert Plumbing has a strong overall track record across all four dimensions, with professionalism and pricing being consistent highlights — many reviewers specifically praised prompt communication, on-time arrivals, and fair or below-estimate charges. Project completion scores well in the majority of cases, with crews finishing jobs fully and following through, but is meaningfully dragged down... Read more

Chabert Plumbing has a strong overall track record across all four dimensions, with professionalism and pricing being consistent highlights — many reviewers specifically praised prompt communication, on-time arrivals, and fair or below-estimate charges. Project completion scores well in the majority of cases, with crews finishing jobs fully and following through, but is meaningfully dragged down by two notable failures: a misdiagnosed leak that cost a customer over $1,000 and resulted in no callback resolution, and a commercial estimate situation where repeated scheduling failures and a rude interaction led to a 1-star review. Experience is generally strong, with multiple reviewers citing skilled diagnostics and quality workmanship, but the misdiagnosis incident is a significant negative data point that prevents a higher score. The professionalism score is tempered by the communication breakdown in the 2012 no-callback review and the 2011 commercial scheduling dispute, which revealed poor follow-through and a dismissive attitude from an owner. Overall, the business performs well for residential jobs but has documented failures in communication reliability and diagnostic accuracy. Read less