Brad B Plumbing Services

Brad B Plumbing demonstrates strong technical competence and generally reliable project completion, with many reviewers praising his ability to diagnose and resolve complex issues that other plumbers could not. His professionalism score is significantly dragged down by a recurring and consistent pattern of complaints about rude or curt phone manner across multiple independent reviews spanning seve... Read more

Brad B Plumbing demonstrates strong technical competence and generally reliable project completion, with many reviewers praising his ability to diagnose and resolve complex issues that other plumbers could not. His professionalism score is significantly dragged down by a recurring and consistent pattern of complaints about rude or curt phone manner across multiple independent reviews spanning several years, which is a serious and credible concern. Pricing is the weakest dimension: while some reviewers praise his rates as competitive versus large companies, a substantial number of detailed, specific complaints cite inflated parts markups, undisclosed truck and tool fees, and final bills far exceeding expectations — these are not vague grievances but itemized, documented complaints. Project completion scores moderately well, though there is at least one notable instance of a customer reporting a non-functional toilet the day after a paid repair with Brad refusing to return, which tempers an otherwise solid completion record. Read less