Blue Dragon Plumbing

Blue Dragon Plumbing, led by owner Gilbert Jimenez, earns consistently strong marks across all four dimensions based on a large and detailed review base spanning multiple years. Professionalism is the standout dimension, with dozens of reviewers explicitly praising punctuality, communication, friendliness, responsiveness, and courteous behavior — including notable gestures like changing clothes ... Read more

Blue Dragon Plumbing, led by owner Gilbert Jimenez, earns consistently strong marks across all four dimensions based on a large and detailed review base spanning multiple years. Professionalism is the standout dimension, with dozens of reviewers explicitly praising punctuality, communication, friendliness, responsiveness, and courteous behavior — including notable gestures like changing clothes before entering a home and texting follow-ups the next day. Pricing is rated highly, with many reviewers specifically calling out fair, transparent, and sometimes below-estimate billing, and a few noting Gilbert actively saved them money or declined to charge for minor visits. Project completion scores slightly lower due to a small number of negative signals: one reviewer reported a faulty installation that leaked a year later with incorrect pipe connections, another noted chronic unavailability and poor callback responsiveness, and a third mentioned being told they were weeks out. Experience scores well, supported by explicit references to Gilbert's 30+ years of mastery, skilled diagnostics, and ability to identify unnecessary work recommended by competitors. Read less