Austin Plumbery

Austin Plumbery earns strong marks across all four dimensions, driven by a large volume of reviews consistently praising punctuality, communication, and friendly technicians — particularly Travis and Joe. Pricing transparency and fair value are explicitly mentioned in numerous reviews, supporting a solid but not perfect pricing score. Project completion is generally strong, with most jobs descri... Read more

Austin Plumbery earns strong marks across all four dimensions, driven by a large volume of reviews consistently praising punctuality, communication, and friendly technicians — particularly Travis and Joe. Pricing transparency and fair value are explicitly mentioned in numerous reviews, supporting a solid but not perfect pricing score. Project completion is generally strong, with most jobs described as fully resolved, but two notable negative reviews (one describing a ghost after collecting a service fee, one describing a pattern of ignored texts from a long-term customer) and one severe 1-star review detailing a catastrophic commercial job with alleged theft and a near-gas-fire incident meaningfully suppress the completion and experience scores. The severe 1-star commercial review from 2020 describes dangerous workmanship, multiple failed installations, and alleged theft, which is a significant red flag that prevents top-tier scores in project completion and experience despite the overwhelming volume of positive feedback. Read less