Rooters & Plumbing On Time

Rooters On Time has a large volume of strongly positive reviews spanning over a decade, with many customers praising punctuality, responsiveness, technical skill, and fair pricing. Individual technicians — particularly Steve, Harry, Edgar, Garry, and Jose — are repeatedly cited for professionalism, knowledge, and going above and beyond. However, a meaningful cluster of negative reviews (7 out ... Read more

Rooters On Time has a large volume of strongly positive reviews spanning over a decade, with many customers praising punctuality, responsiveness, technical skill, and fair pricing. Individual technicians — particularly Steve, Harry, Edgar, Garry, and Jose — are repeatedly cited for professionalism, knowledge, and going above and beyond. However, a meaningful cluster of negative reviews (7 out of 75) raises serious concerns: multiple long-term customers report that the company failed to honor warranties, stopped returning calls, and in some cases delivered substandard work. The warranty non-compliance pattern is the most damaging signal, with at least three independent reviewers describing the same behavior — Leo or the company refusing to honor written guarantees and becoming unreachable. This pattern significantly drags down the project completion and professionalism scores despite the otherwise strong positive base. Read less