Plumb Reasonable

Plumb Reasonable has a strong base of loyal, satisfied customers who consistently praise fast response times, fair pricing, and friendly service from the husband-and-wife team. However, the score is meaningfully pulled down by a recurring pattern of negative reviews specifically citing unprofessional phone manner and poor communication, with at least two reviewers describing the owner as rude or d... Read more

Plumb Reasonable has a strong base of loyal, satisfied customers who consistently praise fast response times, fair pricing, and friendly service from the husband-and-wife team. However, the score is meaningfully pulled down by a recurring pattern of negative reviews specifically citing unprofessional phone manner and poor communication, with at least two reviewers describing the owner as rude or dismissive during initial inquiries. One notable negative review also raised a legitimate concern about being charged $105 for work that was never completed, and another flagged a surly attitude and rough handling of property. These issues are significant enough to prevent a high score despite the volume of positive feedback. Read less