M&S Plumbing

Mike's Plumbing has a strong base of satisfied customers who frequently praise punctuality, courtesy, and responsiveness, particularly from Martin and the father-son team. However, there are several credible negative reviews documenting serious professionalism failures: a plumber who made a rude personal comment to a customer, complete non-responses to inquiries across multiple reviews, a no-show ... Read more

Mike's Plumbing has a strong base of satisfied customers who frequently praise punctuality, courtesy, and responsiveness, particularly from Martin and the father-son team. However, there are several credible negative reviews documenting serious professionalism failures: a plumber who made a rude personal comment to a customer, complete non-responses to inquiries across multiple reviews, a no-show appointment, and one instance of alleged price gouging with a dismissive owner response. Pricing feedback is mixed — many customers found costs reasonable or even surprisingly low, but multiple reviewers noted prices were higher than competitors or felt excessive. Project completion is generally strong, but at least two reviews describe work that failed shortly after completion, including one case where a misdiagnosis led to the same problem recurring the next day. Experience scores are bolstered by reviews praising technical problem-solving on complex jobs, but are tempered by the documented misdiagnosis and a negligent water heater installation that caused damage. Read less