Midlothian Plumbing

The reviews for this contractor paint a predominantly negative picture across all four dimensions. Professionalism is severely undermined by multiple accounts of rude behavior, dismissive attitudes, and a boss (Tommy) who defended charging for no work performed. Pricing is a major concern, with repeated complaints about inflated quotes, undisclosed service charges, failure to honor senior/veteran ... Read more

The reviews for this contractor paint a predominantly negative picture across all four dimensions. Professionalism is severely undermined by multiple accounts of rude behavior, dismissive attitudes, and a boss (Tommy) who defended charging for no work performed. Pricing is a major concern, with repeated complaints about inflated quotes, undisclosed service charges, failure to honor senior/veteran discounts, and charges for estimates or visits where no work was done. Project completion is critically damaged by one detailed review in which the plumbers left without fixing anything after charging $187.50, and their diagnosis was later proven entirely wrong by another plumber. The two positive reviews do mention courteous service and good workmanship, but they are heavily outweighed by five detailed, specific negative accounts spanning multiple years. Read less