A Plumber 2 Trust

With only two reviews, the data is extremely limited, but the picture that emerges is sharply divided. The first review praises speed and reliability for an emergency job, while the second review — highly detailed and specific — describes a deeply troubling experience involving chronic no-shows, poor workmanship on a shower valve installation, upselling pressure, and a refusal to honor a callb... Read more

With only two reviews, the data is extremely limited, but the picture that emerges is sharply divided. The first review praises speed and reliability for an emergency job, while the second review — highly detailed and specific — describes a deeply troubling experience involving chronic no-shows, poor workmanship on a shower valve installation, upselling pressure, and a refusal to honor a callback. The detailed negative review carries significant weight due to its specificity, documentation of events, and photographic evidence referenced by the reviewer. Professionalism and project completion scores are dragged down substantially by the second review's accounts of missed appointments, lack of communication, and an unprofessional dismissal of the client. Pricing received a low score due to the explicit complaint of being charged far above market rate with no transparency. Read less