Route 66

Route 66 Plumbing receives strong praise for professionalism, friendliness, and communication from the majority of reviewers, with multiple technicians — particularly Jacob, Rylan, and Landry — named positively for their courtesy and clear explanations. However, pricing is a significant and recurring concern: multiple 1-star reviews cite charges perceived as excessive (e.g., $1,000 for a 15-mi... Read more

Route 66 Plumbing receives strong praise for professionalism, friendliness, and communication from the majority of reviewers, with multiple technicians — particularly Jacob, Rylan, and Landry — named positively for their courtesy and clear explanations. However, pricing is a significant and recurring concern: multiple 1-star reviews cite charges perceived as excessive (e.g., $1,000 for a 15-minute fix, $500+/hr labor, $1,100 for a simple pipe repair), and one review alleges a permit was not pulled and the company then double-charged the inspection fee when caught. Project completion is generally positive in recent reviews, but older reviews document a failure to honor guarantees, a job left incomplete, and a customer being placed on a 'do not service' list after raising legitimate complaints. Experience scores are moderately strong based on recent reviews but are tempered by older accounts of improper installation flagged by city inspectors. Read less