Overview of Company Customer Sentiment Analysis in May
Both reviews are strongly negative, with reviewers explicitly accusing the contractor of dishonest and predatory behavior. Pricing is the most severely flagged dimension, with one reviewer charged $1,700 for unresolved issues and another charged $2,400 for a water heater reportedly worth $300 — both describing this as theft. Project completion is critically poor, as the first reviewer's original... Read more
Both reviews are strongly negative, with reviewers explicitly accusing the contractor of dishonest and predatory behavior. Pricing is the most severely flagged dimension, with one reviewer charged $1,700 for unresolved issues and another charged $2,400 for a water heater reportedly worth $300 — both describing this as theft. Project completion is critically poor, as the first reviewer's original problem was never fixed and a previously working toilet was left non-functional after the visit. Professionalism is near-zero, with complaints about deceptive discount practices, dismissive behavior, and pressure tactics possibly aimed at upselling unnecessary equipment. Workmanship quality is also called into question, with the work described as 'sloppy' and ineffective, requiring a second contractor to resolve what this contractor could not. However, with only 2 reviews, these scores carry very limited statistical reliability. Read less