Well Done Pluming

Well Done Plumbing scores critically low across all dimensions. Professionalism is severely compromised by poor communication, broken promises, lack of follow-through on callbacks, and dishonest behavior (cashing checks after promising refunds). Project completion is the most damaging dimension, with multiple reviews documenting incomplete work, abandoned jobs, and months-long delays despite custo... Read more

Well Done Plumbing scores critically low across all dimensions. Professionalism is severely compromised by poor communication, broken promises, lack of follow-through on callbacks, and dishonest behavior (cashing checks after promising refunds). Project completion is the most damaging dimension, with multiple reviews documenting incomplete work, abandoned jobs, and months-long delays despite customer follow-up. Experience shows significant gaps—misdiagnosis of slab leaks, lack of technical knowledge about tankless water heater compatibility, and incomplete installations. One positive review (5-star) praising pricing and responsiveness stands in stark contrast to four 1-star reviews, suggesting inconsistent service quality or possible selective positive feedback. Read less