Blue Star Plumbing

Blue Star Plumbing receives strong marks for professionalism and communication, with dozens of reviewers praising technicians by name for punctuality, courtesy, and keeping customers informed throughout the job. Project completion is generally solid, with most jobs described as finished correctly and on time, though a notable cluster of negative reviews — including one customer who waited a full... Read more

Blue Star Plumbing receives strong marks for professionalism and communication, with dozens of reviewers praising technicians by name for punctuality, courtesy, and keeping customers informed throughout the job. Project completion is generally solid, with most jobs described as finished correctly and on time, though a notable cluster of negative reviews — including one customer who waited a full week without hot water and another whose faucet issue required three visits and remained unresolved — pulls the score down meaningfully. Experience scores are similarly mixed: the majority of reviewers praise technical skill and problem-solving, but several credible negative reviews describe botched repairs that required a second company to fix, including one reviewer whose toilet repair failed the next day and another who described a technician using scare tactics before completing a 15-minute job. Pricing is the weakest dimension by far, with multiple detailed and credible complaints about significant overcharging — quotes of $650 for 15-minute jobs, $1,800 for a 2-hour pipe repair, and $2,500 for a sink reinstallation — dragging the score well below average despite some reviewers describing fair or reasonable pricing. Read less