Sumner County Plumbing

This contractor shows a stark divide in customer experience. One recent review (52 minutes ago) praises fast response, knowledge, and fair pricing, but two older reviews from 2020 describe serious failures: installation defects causing home flooding, refusal to honor stated lifetime warranty, and unprofessional behavior including arguing with customers and being rude on the phone. Project completi... Read more

This contractor shows a stark divide in customer experience. One recent review (52 minutes ago) praises fast response, knowledge, and fair pricing, but two older reviews from 2020 describe serious failures: installation defects causing home flooding, refusal to honor stated lifetime warranty, and unprofessional behavior including arguing with customers and being rude on the phone. Project completion is severely compromised by incomplete work requiring costly corrections (basement jackhammering). Professionalism is undermined by documented rudeness and argumentative conduct. The single positive review cannot offset the severity of the documented failures and warranty disputes. Read less