Steve Mull Plumbing

Steve Mull Plumbing shows significant inconsistency across reviews spanning 2016–2024. While some customers report excellent workmanship, fair pricing, and prompt service (5-star reviews), a substantial number of recent and older reviews document serious professionalism failures: rude/aggressive phone communication, no-shows without notification, failure to honor commitments, and misleading pric... Read more

Steve Mull Plumbing shows significant inconsistency across reviews spanning 2016–2024. While some customers report excellent workmanship, fair pricing, and prompt service (5-star reviews), a substantial number of recent and older reviews document serious professionalism failures: rude/aggressive phone communication, no-shows without notification, failure to honor commitments, and misleading pricing. Pricing complaints are severe, with allegations of massive markups on parts and labor. Project completion is undermined by incomplete information disclosure and follow-through failures. The company's technical skill appears solid when work is completed, but customer service and business practices are the primary detractors. Read less