Ridgetop

MetroTech receives strong praise across four positive reviews for punctuality, friendliness, and responsiveness, with multiple reviewers highlighting that technicians arrived on time or early and communicated well throughout the process. However, one negative review from 2019 significantly tempers the professionalism and pricing scores, describing a no-call no-show, a failure to communicate findin... Read more

MetroTech receives strong praise across four positive reviews for punctuality, friendliness, and responsiveness, with multiple reviewers highlighting that technicians arrived on time or early and communicated well throughout the process. However, one negative review from 2019 significantly tempers the professionalism and pricing scores, describing a no-call no-show, a failure to communicate findings, and an opaque $200 service call fee that was not disclosed upfront. Pricing is a concern area: while one reviewer explicitly praised the absence of upselling, the negative review describes a hidden or surprise charge, resulting in a conservative pricing score. Project completion scores moderately well, as most reviewers confirm work was completed, though the negative review represents a case where the job was never properly started or communicated. The overall picture is cautiously positive but limited by the small review pool and one substantive complaint. Read less