Find Nearby Plumbers In Nashville-Davidson, Tennessee

Green Hills Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistent positive feedback on experience and professionalism. The company excels in technical skill and workmanship, with multiple reviews praising knowledgeable plumbers and quality installations. However, the score is tempered by three significant negative reviews documenting serious failures in project completion and follow-through: incomplete repairs requiring multiple callbacks, creation of new problems (water damage), and unresponsiveness to customer concerns. Pricing is generally viewed favorably, though one negative review cited aggressive upselling. The company shows strong recent performance (2024-2025) but historical issues (2014-2022) suggest inconsistency in service delivery and accountability.

• Three 1-star reviews document serious project completion failures: incomplete repairs, creation of new damage, and failure to honor callbacks. These are not isolated complaints but represent systemic issues with follow-through.
• One review (2022-11-29) describes a simple cartridge replacement that escalated to hundreds of dollars in costs and floor damage due to multiple failed repair attempts and broken promises to fix resulting damage.
• Another review (2014-10-11) documents that the company created a water table problem during installation and refused to return calls or fix the damage they caused.
• One negative review (2025-02-09) documents poor phone communication and dismissive attitude from office staff, suggesting inconsistent customer service standards.
• One review (2019-02-27) describes a plumber as condescending, rude, and unprofessional despite positive scheduling experience.
• Multiple empty reviews (no text, 5-star ratings) suggest possible review padding, though this is minimal (2 instances).
• Recency bias noted: Most recent reviews (2024-2025) are highly positive, while older reviews (2014-2022) contain more serious complaints, suggesting either improved operations or survivor bias in recent reviewers.

This WW Score of 82.1 should be treated with caution despite HIGH overall confidence. While the company demonstrates strong technical expertise and generally positive recent performance, the presence of three well-documented project completion failures involving significant customer harm (water damage, unresolved issues, broken promises) indicates real operational risks that are not fully reflected in the numerical score. Prospective customers should carefully review the detailed negative feedback before engaging, particularly regarding follow-through on callbacks and accountability for problems created during work.

Maddox Plumbing demonstrates strong professionalism with consistently praised responsiveness, punctuality, and courteous demeanor across 19 reviews. Project completion is solid with most jobs finished promptly and thoroughly, though two significant failures (Michael's negligence causing sewage flood and no-show appointment) create material concerns. Pricing is generally viewed as fair and transparent based on 7 mentions. Technical experience is evident through successful problem-solving and quality workmanship. The company shows a two-tier performance pattern: Carlos receives overwhelming praise, while Michael has generated serious complaints including property damage and non-payment issues.

• CRITICAL: Two severe negative reviews (1-star ratings from 2023-08-05 and 2018-06-11) describe serious failures: Michael caused a sewage flood damaging a home, and Michael failed to show for a scheduled appointment. These are not minor issues and significantly impact reliability assessment.
• CRITICAL: One 1-star review from 2016-02-08 alleges fraud—non-payment for 6 completed jobs and false contractor licensing claims. This is a serious allegation that cannot be ignored.
• PERFORMANCE VARIANCE: Strong positive reviews predominantly mention 'Carlos' while negative reviews mention 'Michael' or 'Micheal.' This suggests inconsistent service quality depending on which technician is assigned. Customers should be aware service quality may vary.
• RECENCY BIAS: Most recent reviews (2024) are uniformly 5-star and mention Carlos specifically. Older reviews (2016-2018) contain the most serious complaints. Recent performance appears improved but historical issues remain concerning.
• REVIEW PATTERN: Recent reviews (2024) show some generic phrasing ('great service,' 'highly recommend') but are supported by specific details (response times, specific problems fixed, pricing transparency). Not indicative of fake reviews, but confidence in recent reviews is slightly elevated due to specificity.

This WW Score of 82.1 should be trusted with caution: while recent performance (2024) is excellent and Carlos-led service is highly reliable, the company has a documented history of serious failures including property damage, no-shows, and fraud allegations. Customers should specifically request Carlos and verify contractor licensing before engaging. The score reflects current capability but does not fully capture historical risk.

Wayne's Plumbing demonstrates strong professionalism with consistent praise for punctuality, communication, and courteous behavior across 18 reviews. Project completion is solid but tempered by two significant negative reviews citing abandonment and lack of follow-through, reducing confidence in this dimension. Pricing is fairly represented as reasonable and competitive across 8 mentions. Technical skill and problem-solving ability are well-documented across 9 reviews. The company shows particular strength in responsiveness and customer relationships, with multiple long-term clients spanning over a decade.

• Two stark 1-star reviews (2024-06-05 and 2012-10-15) allege scamming and abandonment, creating a notable contradiction with predominantly 5-star reviews. The 2024 review is recent and claims dishonest sales practices; the 2012 review explicitly states the plumber came, looked at problems, then never returned.
• Review from 2016-05-09 contains only a period (.) with 5-star rating—appears to be a placeholder or incomplete submission; minimal evidentiary value.
• Multiple reviews from 2009-2015 are older than 12 months (15+ years old in some cases), reducing recency weight. Most recent reviews (2024, 2023) are positive, but the June 2024 negative review is concerning.
• High concentration of 5-star reviews (23 of 26) with limited negative feedback may suggest selection bias in review platform, though two credible 1-star reviews provide counterbalance.

This score should be treated with MODERATE-to-HIGH caution: while professionalism and experience dimensions are well-supported by multiple recent reviews, the two explicit allegations of scamming and job abandonment—particularly the recent 2024 complaint—create material uncertainty about project completion reliability and honest business practices that cannot be ignored despite the predominantly positive rating history.

Wehby Plumbing demonstrates strong overall performance with a WW Score of 81.2, driven by consistent professionalism, reliable project completion, and skilled workmanship. The company excels in responsiveness, punctuality, and technical expertise, with multiple reviews praising specific technicians by name and describing complex jobs completed efficiently. However, pricing emerges as a notable weakness, with several customers reporting overcharges, billing disputes, and concerns about value—including one complaint of a 45-minute billing overstatement and another describing a $805.60 installation as a "massive ripoff." While the majority of reviews are positive and span many years, the pricing concerns and a few serious negative experiences (water heater installation failures, poor responsiveness) prevent a higher score.

• DUPLICATE REVIEWS DETECTED: The tankless water heater review (Turk/crawl space installation) appears twice verbatim (2020-06-10 and 2020-02-26), and the toilet pricing comparison review appears twice verbatim (2020-06-10 and 2019-10-02). This suggests either data duplication or potential review manipulation.
• TWO EMPTY REVIEWS: Reviews dated 2021-06-10 and 2020-06-10 contain no text but are rated 5.0 stars. These cannot be analyzed for content.
• PRICING INCONSISTENCY: Strong contradiction between reviews. Some customers report excellent value and prices lower than estimates; others report significant overcharges (45-minute billing inflation, $805.60 for toilet/disposal/faucet installation deemed excessive). This suggests either inconsistent pricing practices or wide variation in customer expectations.
• SERIOUS QUALITY ISSUES IN OLDER REVIEWS: A 2018 review describes catastrophic water heater installation failures causing basement flooding, and a 2020 review reports defective PEX connection installation. These suggest potential quality control problems, though both are older.
• RESPONSIVENESS CONCERNS: Multiple reviews (2024-04-18, 2022-06-10) cite slow callback times (week-long delays), contradicting the company's otherwise strong responsiveness reputation.
• RECENCY NOTE: Most recent reviews (2024-2025) show mixed results with both strong praise and serious complaints. Older reviews (2015-2021) are predominantly positive, suggesting possible recent service degradation or increased volume affecting consistency.

This WW Score of 81.2 is reliable at HIGH confidence due to substantial mention counts across all dimensions (12-18 mentions each), but should be interpreted with caution: the company shows genuine strengths in professionalism and project completion, yet pricing practices are inconsistent and contested, and recent reviews reveal quality and responsiveness issues that may indicate declining service standards. The duplicate reviews and empty entries reduce data integrity slightly, but the overall pattern is clear enough to trust the score as a reasonable representation of current performance.

Advantage Plumbing earns strong marks for professionalism and experience, with a large volume of reviewers explicitly praising technicians by name for being courteous, communicative, knowledgeable, and thorough. Project completion scores well overall, with many reviews confirming jobs were finished correctly and on time, including emergency calls handled same-day or after hours. However, the pricing dimension is meaningfully dragged down by a recurring pattern of negative reviews citing unexpectedly high charges, opaque 'package pricing,' quotes that did not match final bills, and at least one reviewer finding a comparable job done for 85% less elsewhere. Project completion is also modestly penalized by multiple credible complaints describing no-shows, abandoned work, jobs requiring multiple return visits, and in a few cases work left incomplete for weeks or months. The score reflects a genuinely capable company with strong technicians but inconsistent pricing transparency and occasional serious follow-through failures.

• DUPLICATE REVIEWS DETECTED: A significant number of reviews appear to be exact duplicates submitted on the same date (e.g., the Andrew/dishwasher review, the Jimmy/copper pipe review, the Tom/professional review, the Allen/great service review, and many others). These duplicates inflate the apparent review count and suggest possible platform ingestion errors or review manipulation. Duplicate entries were identified and counted only once per unique review for scoring purposes.
• ALL 5-STAR PATTERN WITH GENERIC PRAISE: A notable subset of reviews consist solely of blank text with a 5-star rating, or extremely brief generic phrases ('Great guys', 'Excellent', 'Just plain helpful!'). These provide no scorable data and inflate the star average without substantive evidence.
• NEGATIVE REVIEW CREDIBILITY: Multiple 1-star reviews contain specific, detailed, and credible complaints including: a no-show appointment with disputed follow-up communication (March 2025), a job abandoned mid-completion with a 3-week wait to finish (June 2024), a bad repair job with refusal to remedy and no-contact behavior (July 2024), a $7,000 job allegedly not done to code (2013), an 8-month septic installation delay (2013), and a pricing dispute involving a quote that doubled at time of service. These are not generic complaints and meaningfully reduce confidence in consistency.
• RECENCY NOTE: The majority of reviews are from 2024-2025 and are recent. A smaller subset dates back to 2006-2021. Older negative reviews (2013 septic nightmare, 2009 backwards faucet installation) are given reduced weight but are noted as they reflect on long-term patterns. Recent negative reviews (2024-2025 no-shows, abandoned jobs) are given full weight.
• POSSIBLE MULTI-LOCATION OR MULTI-ENTITY AGGREGATION: Reviews reference multiple distinct owner names (Heath, Mike, Danny, Ari) and geographically diverse locations (Niles IL, Florida, San Francisco, Nashville TN, Omaha NE, Texas). This strongly suggests these reviews may be aggregated from multiple distinct businesses operating under the 'Advantage Plumbing' name. Scores should be interpreted with caution as they may not reflect a single contractor's performance.
• PRICING TRANSPARENCY CONCERN: Multiple independent reviewers across different years describe final bills significantly exceeding quoted prices, opaque 'package pricing' that prevents cost breakdowns, and pressure-sales tactics. This is a consistent enough pattern to warrant a materially reduced pricing score rather than treating it as isolated incidents.

This WW Score carries HIGH data confidence due to the large volume of substantive reviews, but should be interpreted cautiously given strong evidence of duplicate review submissions, possible multi-entity aggregation across geographically distinct businesses, and a consistent minority of credible negative reviews describing pricing opacity, no-shows, and incomplete work that the majority of generic 5-star reviews may obscure.

Keagy's Best Price Plumbing demonstrates strong professionalism across all three reviews, with consistent praise for friendly demeanor, clear communication, and responsiveness (arriving within 24 hours to 2-3 hours). Project completion is reliable, with jobs finished promptly and completely. Pricing is noted as fair and transparent with no hidden charges in two reviews. Technical expertise is evident in problem diagnosis and solution delivery. However, the sample size is small (3 reviews) and all reviews are older than 2 years, limiting confidence in current performance.

• All three reviews are from 2017-2022; no recent reviews from past 12 months available to assess current service quality
• Small sample size (n=3) limits statistical reliability; scores should be treated as preliminary indicators only
• All reviews are 5-star ratings with positive language; while not necessarily fake, lack of critical detail or negative feedback prevents deeper validation

This WW Score of 89.3 should be treated with caution due to the small sample size and age of reviews; it reflects strong historical performance but does not provide current operational insight.