Parthenon Plumbing Heating & Cooling

Parthenon Plumbing and HVAC receives strong and consistent praise for professionalism, with numerous reviewers highlighting punctuality, clear communication, respectful technicians, and willingness to explain work in plain terms. Individual technicians — particularly Eli, James, Cristian, Cody, and Ned — are repeatedly called out by name for excellent service, suggesting a reliable core team. ... Read more

Parthenon Plumbing and HVAC receives strong and consistent praise for professionalism, with numerous reviewers highlighting punctuality, clear communication, respectful technicians, and willingness to explain work in plain terms. Individual technicians — particularly Eli, James, Cristian, Cody, and Ned — are repeatedly called out by name for excellent service, suggesting a reliable core team. However, pricing is a significant drag on the overall score: multiple reviewers across different years explicitly describe being grossly overcharged, charged for work not performed, or quoted prices far above competitors, and one review details a confirmed installation error (hot and cold lines reversed) that went unresolved for 10 months. Project completion is mixed — most jobs are described as finished well, but there are credible accounts of misdiagnosis, incomplete repairs requiring return visits, and at least one case of a botched installation. The WW Score of 72.1 reflects a company with genuinely skilled and courteous technicians offset by recurring and serious concerns around pricing transparency and quality control. Read less