MJ Frick Company

MJ Frick has a strong base of loyal, long-term customers who consistently praise technician friendliness, punctuality, and responsiveness, which drives the professionalism score upward. However, several detailed negative reviews describe serious failures in project completion — including a botched HVAC install requiring 10+ return visits over 7 months, ductwork left on a crawl space floor for mo... Read more

MJ Frick has a strong base of loyal, long-term customers who consistently praise technician friendliness, punctuality, and responsiveness, which drives the professionalism score upward. However, several detailed negative reviews describe serious failures in project completion — including a botched HVAC install requiring 10+ return visits over 7 months, ductwork left on a crawl space floor for months, and an incomplete plumbing repair where the customer was told to source and install their own part. Pricing is generally viewed as reasonable or competitive, but a minority of reviewers flagged unexpected charges and a perception of being overcharged for minor labor. Experience scores are tempered by credible accounts of inexperienced technicians misdiagnosing problems or failing to inspect obvious areas, even as other reviewers praised specific technicians for solving problems that competitors could not. The score reflects a company with genuine strengths but a meaningful and documented pattern of quality-control failures that cannot be ignored. Read less