Michael’s Plumbing Service

Michael's Plumbing presents a deeply polarized review profile: a strong cluster of positive reviews praising responsiveness, fair pricing, and skilled workmanship is offset by a significant number of serious negative reviews spanning multiple years. The negative reviews are not minor complaints — they include allegations of unlicensed work, no-call/no-show appointments on multiple occasions, inc... Read more

Michael's Plumbing presents a deeply polarized review profile: a strong cluster of positive reviews praising responsiveness, fair pricing, and skilled workmanship is offset by a significant number of serious negative reviews spanning multiple years. The negative reviews are not minor complaints — they include allegations of unlicensed work, no-call/no-show appointments on multiple occasions, incomplete or incorrect repairs, overcharging, failure to honor warranties, and refusal to return calls after payment. Professionalism scores are dragged down substantially by repeated patterns of missed appointments, poor communication, and in some cases outright dishonest conduct by named technicians. Pricing scores reflect a split between reviewers who found rates fair and reasonable versus those who reported being charged hundreds to thousands of dollars above market rate with no cost breakdown provided. Project completion is the most damaged dimension, with numerous reviews describing jobs left unfinished, recurring problems after supposed fixes, and abandoned callbacks. Experience scores are moderate — many reviewers praised diagnostic skill and quality workmanship, but others described trial-and-error repairs, incorrect installations, and work that had to be redone by other companies. Read less